Skip to content
HotelScaleUp
News, data, and strategy for independent hoteliers.
Professional portrait of hospitality writer Sharon Biggar
Editor

Sharon Biggar

Sharon Biggar is a lifecycle marketer and content writer specializing in hospitality technology, revenue management, and the hotel industry. She writes practical, research-backed articles that help hotel owners make smarter commercial decisions and stay ahead of emerging trends.

Articles by Sharon Biggar

NYC Hotel Rates up 75% Over The FIFA World Cup Final Weekend
Market Intelligence

NYC Hotel Rates up 75% Over The FIFA World Cup Final Weekend.

The FIFA World Cup final drove a massive 75% year-over-year rate surge in median hotel rates, but the tournament was ultimately just one piece of a complex, high-demand New York summer.

By Sharon Biggar · 2 min read
PriceLabs New Hotel Rate Shopper feature
Technology

PriceLabs now bundles a rate-shopping tool.

PriceLabs has upgraded its built-in Hotel Rate Shopper with competitor room-type matching, and includes it at no extra cost for existing PriceLabs hotel customers.

By Sharon Biggar · Jul 22 · 2 min read
Overseas tourism earnings by source market, May 2025 vs May 2026. US & Canadian spend more than doubled year-on-year, driving Ireland's total up 16% while its European and British markets held flat.
Market Intelligence

US cash is king in Irish tourism

Foreign visitors to Ireland spent €152.9 million in May 2026 — up 16.1% year-on-year. But nearly all of that growth came from a single source market: North America, which surged 121.8% and overtook the rest of Europe combined.

By Sharon Biggar · Jul 17 · 2 min read
England's councils could get STR restriction powers by 2027.
Policy

England's councils could get STR restriction powers by 2027.

With the UK government considering new local powers to manage short-term lets, English independent hotels face a potential shift in the competitive landscape. Here is how to prepare for the 2027 outlook.

By Sharon Biggar · Jul 16 · 2 min read
Malaga blocks new hotels on residential land
Policy

Malaga blocks new hotels on residential land.

Malaga City Council’s new planning mandate effectively closes the residential development route for tourist accommodation, forcing developers to navigate a complex, multi-month approval process for all new projects.

By Sharon Biggar · Jul 16 · 2 min read
Percentage of French hotels by city that accept dogs
Market Intelligence

Ranked: Pet-friendly Is the amenity most French hotels are leaving on the table.

France's most pet-friendly city tops out at 40%. Paris hits 15%. Allowing dogs at your hotel could give you a competitive edge.

By Sharon Biggar · Jul 16 · 2 min read
 Airbnb's new 'cancel-for-any-reason' feature overrides host policies
Distribution

Airbnb is selling insurance on your cancellation policy. You don't get paid either way.

The platform's new 'cancel-for-any-reason' feature overrides host policies, creates a revenue hole for property owners, and signals a strategic pivot toward high-margin insurance products.

By Sharon Biggar · Jul 3 · 2 min read
Ai generated summaries of vacation rentals
News

Booking.com's AI summaries are choosing what guests read about your property first.

As Booking.com rolls out AI-generated summaries, independent hotel operators are losing control of their first impression to an algorithm that prioritizes conversion over brand voice.

By Sharon Biggar · Jul 3 · 2 min read
Hotel and restaurant in an European plaza
News

Tripadvisor just sold its restaurant platform for $700 million. That's $700 million it's putting into tours and activities instead.

With Tripadvisor shifting its focus to experiences and selling its dining business, independent hotels need to rethink their guest acquisition strategy

By Sharon Biggar · Jul 3 · 1 min read
A laptop showing graphs and weary hands indicating the challenges independent hotel owners have in distributing their hotel rooms.
Cover Story · News

The $100 million OTA war is over. Here's the new battleground.

The decade-long, $100 million crusade to bypass online travel agencies has stalled. For independent hotels, the real threat isn't the OTA—it’s the rise of AI agents that are rendering the old distribution playbook obsolete.

By Sharon Biggar · Jun 17 · 2 min read
Spit payments on checkout
Distribution

Airbnb just made the OTA payment gap worse for independent hotels.

Airbnb’s latest feature makes split payments a baseline expectation for travelers. Don't let your direct-booking strategy fall behind, here’s how to respond.

By Sharon Biggar · Apr 22 · 3 min read
Using AI to plan your trip
Technology

Half of UK travelers now use AI to plan trips. Your hotel probably isn't in the results.

As AI reshapes the travel landscape, independent hotels are missing out. Here is why your property isn’t appearing in search results and how to reclaim your digital presence.

By Sharon Biggar · Apr 22 · 5 min read
Sixteen percent of hotels show up when AI recommends a place to stay. Is yours one of them?
Technology

Sixteen percent of hotels show up when AI recommends a place to stay. Is yours one of them?

New research reveals that the vast majority of hotels are invisible to AI-powered travel planning, creating an urgent need for visibility optimization.

By Sharon Biggar · Apr 21 · 4 min read
Chart showing the yoy percentage change in nights sold in France
Market Intelligence

International visitors save French tourism as domestic travel hits a wall.

France's tourism sector grew in the first quarter of 2026, but the headline figure hides a stark reality: domestic travel has contracted for the first time since the pandemic recovery began.

By Sharon Biggar · Apr 20 · 6 min read
Graph showing the average length of stay in Ireland broken down by country of origin
Market Intelligence

From stopover to stayover: the evolution of the North American visit to Ireland.

For decades, Ireland’s tourism relied on the quick-turnaround British visitor. That era is ending. A new structural reality is emerging: North American travelers are now staying an average of 14.8 nights per trip—more than triple their British counterparts. This fundamental decoupling is rewriting the economics of Irish tourism, turning long-haul visitors into the primary architects of a new regional economy.

By Sharon Biggar · Apr 19 · 4 min read

Shorts